FAQ
Frequently asked questions
Everything UK customers ask before subscribing. Still unsure? Message us on WhatsApp — we reply in minutes.
Most orders are activated within 5–10 minutes. Your login details are emailed to you automatically, and our UK support team is on WhatsApp if you need a hand setting things up.
Amazon Firestick and Fire TV, Android TV boxes, Smart TVs (Samsung, LG, Sony, Hisense), iPhone and iPad, Android phones and tablets, Windows and Mac, MAG boxes, Formuler and Enigma2 receivers.
We recommend at least 15 Mbps for Full HD and 25 Mbps for 4K. Most UK fibre and superfast broadband packages are more than fast enough.
Yes. Message us on WhatsApp or Telegram and we will set up a free trial so you can test the picture quality and channel list before you buy.
All prices are in GBP (£). You can pay securely by card, PayPal or bank transfer at checkout. There is no contract and no automatic renewal unless you choose a subscription plan.
Yes — choose the multi-connection option at checkout, or add extra connections to your account at any time. Each connection can stream a different channel simultaneously.
Contact us on WhatsApp or Telegram and we will fix it, usually within minutes. Our servers use anti-freeze technology and are monitored 24/7.
A VPN is not required for the service to work. Some customers prefer one for privacy on their home broadband — we are happy to advise on setup.